{"id":31755,"date":"2021-01-26T08:00:00","date_gmt":"2021-01-26T13:00:00","guid":{"rendered":"https:\/\/honeybook.site.strattic.io\/?p=31755"},"modified":"2022-08-05T05:24:54","modified_gmt":"2022-08-05T12:24:54","slug":"know-your-ideal-client","status":"publish","type":"post","link":"https:\/\/hbb.dev.reliablepenguin.com\/blog\/know-your-ideal-client","title":{"rendered":"Why You Need to Know Your Ideal Client"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2020\/12\/Stocksy_txp0b9e5221VTo200_Small_1576770.jpg\" alt=\"know your ideal client\" class=\"wp-image-31758\"\/><\/figure>\n\n\n\n<p>Have you ever wondered <em>why<\/em> you actually need to know your ideal client?<\/p>\n\n\n\n<div class=\"page\" title=\"Page 1\">\n<div class=\"section\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>Maybe you&#8217;ve said: \u201cBut my service <em>\u200breally<\/em>\u200b is for everyone&#8230;\u201d<\/p>\n<p>When I asked a client why she was hesitant to narrow down her ICA (Ideal Client Avatar), this was her answer \u2014 it was the answer I was expecting.<\/p>\n<p>I hear this at least a few times a week \u2014 that your life-changing offer will benefit anyone (and everyone) who has the pleasure of experiencing it.<\/p>\n<p>And while you may be right about that, there\u2019s power in speaking to one individual person before you speak to the masses. We&#8217;re here for you to learn how important it is to know your <a class=\"wpil_keyword_link\" href=\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/evaluate-customer-fit\" target=\"_blank\" rel=\"noopener\" title=\"ideal client\" data-wpil-keyword-link=\"linked\">ideal client<\/a>.<\/p>\n<h2>Why You Must Know Your Ideal Client<\/h2>\n<p>Let me explain: your offer is one-of-a-kind and really can help a wide variety of people. But when we try to speak to everyone, we, unfortunately, end up speaking to no one. As your messaging starts to get less specific (because you\u2019re catering to a wide variety of goals and challenges), it becomes less impactful.<\/p>\n<p>So, rather than casting a wide net, our goal is to hone in on the one person we want to speak directly to, serve, and support. It may seem counterintuitive, but you\u2019ll be better able to develop an intentional messaging strategy that cuts through the noise \u2014 ultimately making a bigger impact.<\/p>\n<p>Your community will feel seen, heard, and supported by your specific messaging. Your ICA will feel aligned with you and your brand because they have confidence that you understand their problems and that you have the solution they need.<\/p>\n<p>All of this leads to a higher conversion rate and will actually increase the amount of paying clients who come from your marketing channels.<\/p>\n<p>Plus, when your ICA is bought into your brand, they will actively engage in your community, champion your programs, and contribute to your movement \u2014 ultimately creating a culture where your ICA thrives.<\/p>\n<p>Let\u2019s dig in a little deeper to the importance of knowing your ICA, so you can make changes to your messaging, and create something that makes your ICA feel like they are a part of something so much bigger than themselves.<\/p>\n<h2>What is an Ideal Client Avatar (ICA)?<\/h2>\n<p>ICA stands for Ideal Client Avatar. It\u2019s a detailed profile that describes the client you want to work with \u2014 the most aligned and perfect fit for your unique expertise, values, and vision.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 2\">\n<div class=\"section\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>Everything you do in your business (if done successfully) relies on this profile. Your community needs to know 3 things. That you:<\/p>\n<ol>\n<li>\n<p>see and hear them \u2014 you know who they are, recognize their presence, and are creating content and community designed \u200bfor them<\/p>\n<\/li>\n<li>\n<p>understand their problems, sympathize with their pains, have an alternate perspective to offer them because you\u2019ve been where they are<\/p>\n<\/li>\n<li>\n<p>can help them get to their vision \u2014 give the powerful tools to achieve their goals, connect them with like-minded people in your community, and offer support in the form they want and need it<\/p>\n<\/li>\n<\/ol>\n<p>To accomplish all of this, we first need to craft an ICA profile. Once you have a detailed profile, you can find individuals who fit the profile, build meaningful relationships, craft a targeted offer (that facilitates a successful transformation), and create copy and content that converts clients easily.<\/p>\n<h2>What you need to know to create your ICA<\/h2>\n<p><em>I recommend breaking down your ICA into four main categories.<\/em><\/p>\n<h2>Who you help\u200b: this is who your ICA is<\/h2>\n<ol>\n<li>\n<p>Demographic information (age, gender, location)<\/p>\n<\/li>\n<li>\n<p>Consumer behaviors (budget, spending habits, brands they buy from)<\/p>\n<\/li>\n<li>\n<p>Values and personality traits<\/p>\n<\/li>\n<li>\n<p>What events they attend + communities they\u2019re apart of<\/p>\n<\/li>\n<li>\n<p>What media they consume (blogs, podcasts, magazines, etc)<\/p>\n<\/li>\n<li>\n<p>Who they are NOT (what traits make them NOT a good fit)<\/p>\n<\/li>\n<li>\n<p>What would offer you credibility in their eyes (media features, brand partnerships, data to share)<\/p>\n<\/li>\n<\/ol>\n<p><em>This information, while seemingly trivial, makes a big difference in the opportunities you seek out to expand your business, and can add personality to your content.<\/em><\/p>\n<p><em>For example, at <a href=\"https:\/\/www.curatewell.co\" target=\"_blank\" rel=\"noopener noreferrer\">Curate Well Co<\/a>., we know that our ICA knows, likes, and trusts Rising Tide Society (#same), so we pursued collaborating on this piece!<\/em><\/p>\n<p><em>As another example, we know that our ICA loves personal development books by authors like Brene Brown and Glennon Doyle \u2014 so we use these as pop culture references in our viral content.<\/em><\/p>\n<h2>What you help them with: \u200bthis is what your ICA wants and is challenged by<\/h2>\n<ol>\n<li>Desires \u2014 big picture, what does your ICA want for themselves<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 3\">\n<div class=\"section\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<ol>\n<li>\n<p>Goals \u2014 what goals serve as benchmarks for your ICA on their journey to fulfilling their desires?<\/p>\n<\/li>\n<li>\n<p>Problems \u2014 what are the tangible obstacles your ICA faces in your area of expertise<\/p>\n<\/li>\n<li>\n<p>Pains \u2014 what is the emotional experience of having those problems? What does it feel like?<\/p>\n<\/li>\n<li>\n<p>False beliefs \u2014 what does your ICA currently believe that might be holding them back?<\/p>\n<\/li>\n<\/ol>\n<p>This is debatably the MOST important part of the ICA profile. Successful businesses solve problems \u2014 and knowing what our ICA\u2019s problems are allows you to help them in a meaningful way. Knowing this information takes your product or service from \u201cnice to have\u201d to \u201cmust have\u201d because it has clear value.<\/p>\n<p>For example, we know that one of your ICA\u2019s problems is that she\u2019s struggling to get in front of the right audience, in order to create more consistency (revenue and clients) in her business, and that makes her feel like \u201cI should know better\u201d \u2014 after all, she\u2019s an expert in what she does and she\u2019s been wildly celebrated for it in the past, so why can\u2019t she find people who want\/need it?!<\/p>\n<p>In addition to tangible tools that teach her what she doesn\u2019t yet know (mastering the business side of her business), our offers include connection to other women in our community, so she can collaborate and cross-pollinate with other women (who feel the exact same way she does) to expand her reach. It\u2019s knowing this information that makes your offer the one your ICA wants.<\/p>\n<h2>How you help them\u200b: this is how you solve your ICA\u2019s problems, and make results possible<\/h2>\n<ul>\n<li>\n<p>Share your credentials and qualifications<\/p>\n<\/li>\n<li>\n<p>Highlight your story, brand, values, and polarizing belief<\/p>\n<\/li>\n<li>\n<p>Your UVP (unique value proposition) \u2014 this should include 3 elements: your company, you as a person, and your offer<\/p>\n<\/li>\n<li>\n<p>Their vision \u2014 the results they\u2019re looking for<\/p>\n<\/li>\n<li>\n<p>A summary of the transformation you cause \u2014 your noble promise<\/p>\n<\/li>\n<\/ul>\n<p>This part of the profile bridges the gap between you and your ICA. It helps you identify the difference only you can make for them and how to create more connection with your community and ideal clients.<\/p>\n<p>For example, people come to Curate Well Co. for business consulting. They want to scale sustainably and intentionally \u2014 without losing connection to their community. Part of our UVP is that we are organized AF. The structures and systems we teach allow them to meet these goals. While there are a lot of business coaches and consultants out there \u2014 none are as detail oriented as we are when it comes to putting systems in place that honor the human elements of business.<\/p>\n<h2>Why you help them\u200b: this is your belief system that drives your impact<\/h2>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 4\">\n<div class=\"section\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<ol>\n<li>\n<p>What you believe about your ICA and your industry<\/p>\n<\/li>\n<li>\n<p>Consequences \u2014 what will their day to day be like if they don\u2019t solve their problems<\/p>\n<\/li>\n<li>\n<p>Stakes \u2014 what\u2019s really at stake for them if they don\u2019t realize their desires<\/p>\n<\/li>\n<\/ol>\n<p>This is your bigger why \u2014 your ultimate motivator&#8230; and theirs. We strive to create content that is empowering, not driven by fear. However, sometimes we all need a powerful reminder of what really matters.<\/p>\n<p>Here\u2019s an example: at Curate Well Co., we believe that women can change the world without wearing makeup. To us this means you can show up as exactly who you are and impact tens of thousands of people. We believe that details are driven by data and that spreadsheets are sexy. This means we think you don\u2019t have to sacrifice practicality in your pursuit of possibility, and that you can scale while still making each individual feel seen.<\/p>\n<p>Here\u2019s what I want you to take away from this breakdown: Your products and services are just as much about your clients and community as they are about you and your business. And when we can come from this belief, your ICA will feel like you\u2019re speaking directly to them (for that reading-their-mind, how-did-you-know, you-totally-get-me vibe).<\/p>\n<p>I often find that the businesses that struggle to grow are those whose content, messaging and offer isn\u2019t relatable and doesn\u2019t resonate with their audience. But with a strong ICA profile \u2014 you\u2019ll deliver powerful, relevant, and impactful content to your community.<\/p>\n<h2>How to create your ICA profile<\/h2>\n<p>A significant component to crafting your ICA profile is conducting market research.<\/p>\n<p>Start by completing a profile with the information you DO have. Compile the information from the clients you resonated the most with. Then, review your DMs, emails, and even conduct an audit on your content to see what resonated most with your audience. Once you have all the information available and laid out in front of you, look for themes. Does something seem apparently true for everyone throughout? Maybe they all shop at the same stores or all struggle with the same limiting belief.<\/p>\n<h2>Next, fill in any gaps. Our favorite ways to conduct market research are to<\/h2>\n<p><em>Poll your community on social media with targeted questions<\/em><\/p>\n<p>Gain quick valuable feedback is by using Instagram engagement stickers \u2014 question boxes, pols, quizzes \u2014 to gain real-time data.<\/p>\n<p>This allows us to reach out to the participant if we have further questions on the subject at hand (and it lets them know we truly care about their opinion!).<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 5\">\n<div class=\"section\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><em>Send a market research form to your email list or post it on message boards<\/em><\/p>\n<p>This allows your ICA to give more detailed answers \u2014 be sure to note the exact language they use in open-ended questions!<\/p>\n<p><em>Interview ideal clients and your best-fit clients<\/em><\/p>\n<p>Hop on a Zoom call with the clients you\u2019ve enjoyed working with the most and dig deeper about their experience in their business (not necessarily working with you) \u2014 be sure to hit record!<\/p>\n<p><em>Sneak questions into your application, onboarding and offboarding forms<\/em><\/p>\n<p>Ask leads about their goals, challenges and pain points in an application form, ask them what media they consume in their onboarding form, and ask them what they think your UVP is in the offboarding form\u200b!<\/p>\n<p>Our secret sauce? Be sure to note their answers in their words (not yours!). When it comes to creating content that resonates and messaging that is relatable, using your ICA\u2019s language is key. Even if a sentence isn\u2019t technically grammatically correct, by replicating the formatting in our own messaging, you\u2019ll present yourself as relatable to your community. You\u2019ll bring a more human aspect to your marketing, because they\u2019ll recognize that you speak like them!<\/p>\n<h2>How to measure the efficacy of your ICA profile<\/h2>\n<p>Your community will give you real-time feedback on whether or not your content is resonating with them.<\/p>\n<p>Pay attention to what people are saying in your direct messages, comments, and engagement stickers in response to your messaging:<\/p>\n<ol>\n<li>\u201cOmg it\u2019s like you\u2019re in my head\u201d<\/li>\n<li>\u201cHow did you know?!\u201d<\/li>\n<li>\u201cThis is literally me\u201d<\/li>\n<li>\u201cI\u2019m obsessed with everything you\u2019re putting out\u201d<\/li>\n<li>&#8220;This is exactly what I needed to hear today&#8221;<\/li>\n<\/ol>\n<p>If you truly have a deep understanding of your ICA, these are things you\u2019ll hear often!<\/p>\n<p>Not seeing these? Then it\u2019s time for more market research \u2014 rather than assuming you know everything about your ICA, make sure to ask them!<\/p>\n<p>Crafting your ICA profile, while important to refine as a foundational step in starting your business or scaling with new offers, is something that will evolve and change over time. You <span style=\"font-size: inherit;\">will likely want to re-evaluate your ICA profile once per year to make sure you, your services and product, and your audience are all in complete alignment. Just as your business evolves, so does your ICA.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 6\">\n<div class=\"section\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<h2>Know your ideal client&#8230; and know you\u2019re not for everyone, and that\u2019s okay<\/h2>\n<p>Remember that story we started with at the beginning? Our client was adamant her services were for everyone \u2014 hopefully after reading this article you can see how, while perhaps fundamentally true, she was missing out on a huge opportunity to build a deeper relationship with a smaller group of people.<\/p>\n<p>Yes, your expertise could very likely have a positive impact on so many different types of people. Yet, there is power in getting clear on who you really want to serve.<\/p>\n<p>And here\u2019s the thing: by creating more clarity in your ICA profile, you \u200bwill\u200b turn some people off. Your message is no longer neutral \u2014 it favors a certain perspective and experience, it\u2019s bold and brave, and it\u2019s a stand for what you believe in. And that\u2019s a fantastic place to be in. Because the people who resonate with what you\u2019re saying will \u200breally\u200b resonate.<\/p>\n<p>By always having your Ideal Client Avatar top of mind (and your business) it will allow your message to land more powerfully \u2014 creating a greater impact for your clients, building a strong community around consistent messaging, and catalyzing your movement as a whole. Use a <a href=\"https:\/\/hbbadmin.dev.reliablepenguin.com\/all-in-one-business-platform\">small business management platform<\/a> to help you with your business.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2020\/12\/CurateWellCo02-683x1024.jpg\" alt=\"the importance of knowing your ideal client\" class=\"wp-image-31759\"\/><\/figure>\n\n\n\n<div class=\"wp-block-ugb-divider ugb-divider ugb-c402400 ugb-divider--v2 ugb-divider--design-basic ugb-main-block\"><style>.ugb-c402400 hr.ugb-divider__hr{margin-left:auto !important;margin-right:auto !important}<\/style><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><hr class=\"ugb-divider__hr\"\/><\/div><\/div><\/div>\n\n\n","protected":false},"excerpt":{"rendered":"<p>Have you ever wondered why you actually need to know your ideal client? Maybe you&#8217;ve said: \u201cBut my service \u200breally\u200b is for everyone&#8230;\u201d When I asked a client why she was hesitant to narrow down her ICA (Ideal Client Avatar), this was her answer \u2014 it was the answer I was expecting. I hear this [&hellip;]<\/p>\n","protected":false},"author":683,"featured_media":77514,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[27],"tags":[],"class_list":["post-31755","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing-branding"],"acf":[],"featured_image_urls_v2":{"full":["https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2021\/01\/Stocksy_txp0b9e5221VTo200_Small_1576770_31758237ae.jpeg",866,577,false],"thumbnail":["https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2021\/01\/Stocksy_txp0b9e5221VTo200_Small_1576770_31758237ae-150x150.jpeg",150,150,true],"medium":["https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2021\/01\/Stocksy_txp0b9e5221VTo200_Small_1576770_31758237ae-300x200.jpeg",300,200,true],"medium_large":["https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2021\/01\/Stocksy_txp0b9e5221VTo200_Small_1576770_31758237ae-768x512.jpeg",768,512,true],"large":["https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2021\/01\/Stocksy_txp0b9e5221VTo200_Small_1576770_31758237ae.jpeg",866,577,false],"1536x1536":["https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2021\/01\/Stocksy_txp0b9e5221VTo200_Small_1576770_31758237ae.jpeg",866,577,false],"2048x2048":["https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2021\/01\/Stocksy_txp0b9e5221VTo200_Small_1576770_31758237ae.jpeg",866,577,false]},"post_excerpt_stackable_v2":"<p>Have you ever wondered why you actually need to know your ideal client? Maybe you&#8217;ve said: \u201cBut my service \u200breally\u200b is for everyone&#8230;\u201d When I asked a client why she was hesitant to narrow down her ICA (Ideal Client Avatar), this was her answer \u2014 it was the answer I was expecting. I hear this at least a few times a week \u2014 that your life-changing offer will benefit anyone (and everyone) who has the pleasure of experiencing it. And while you may be right about that, there\u2019s power in speaking to one individual person before you speak to the&hellip;<\/p>\n","category_list_v2":"<a href=\"https:\/\/hbb.dev.reliablepenguin.com\/blog\/category\/marketing-branding\" rel=\"category tag\">Marketing &amp; branding<\/a>","author_info_v2":{"name":"Pia Beck","url":"https:\/\/hbb.dev.reliablepenguin.com\/blog\/author\/pia-beck"},"comments_num_v2":"0 comments","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why You Need to Know Your Ideal Client | HoneyBook<\/title>\n<meta name=\"description\" content=\"We take you through the steps of building your ideal client avatar so you can narrow in on the right audience and gain the traction you deserve.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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