{"id":87805,"date":"2023-07-07T07:00:00","date_gmt":"2023-07-07T14:00:00","guid":{"rendered":"https:\/\/honeybook-blog.site.strattic.io\/?p=87805"},"modified":"2023-09-06T14:05:55","modified_gmt":"2023-09-06T21:05:55","slug":"confirmation-email-templates","status":"publish","type":"post","link":"https:\/\/hbb.dev.reliablepenguin.com\/blog\/confirmation-email-templates","title":{"rendered":"5 confirmation email templates to keep your clients in the loop"},"content":{"rendered":"\n<p class=\"has-text-align-center\"><em>Don\u2019t let your clients feel like you ghosted them. Use these confirmation email templates to let them know you\u2019re moving forward with a contract, payment, meeting, and more.&nbsp;<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"793\" src=\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2023\/07\/confirmation-email-templates-1024x793.jpg\" alt=\"Person looking at confirmation email templates on their phone\" class=\"wp-image-87807\" srcset=\"https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2023\/07\/confirmation-email-templates-1024x793.jpg 1024w, https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2023\/07\/confirmation-email-templates-300x232.jpg 300w, https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2023\/07\/confirmation-email-templates-768x594.jpg 768w, https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2023\/07\/confirmation-email-templates-1536x1189.jpg 1536w, https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2023\/07\/confirmation-email-templates.jpg 2000w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>No matter the type of business you run, your clients want to feel supported. They want to feel that communicating with you is easy, and they want to know that you hear them.&nbsp;<\/p>\n\n\n\n<p>Integrating the right approach to your email strategy can be a game-changer when it comes to <a href=\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/effective-communication-with-clients\">effective client communication<\/a>, whether that involves sending emails after a lack of response, cold emails, or thank-you emails. By harnessing the power of <a href=\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/automated-email-response-examples\" target=\"_blank\" rel=\"noreferrer noopener\">automated emails<\/a> with HoneyBook, you can keep your clients informed throughout a variety of processes and situations, with the potential to close a major deal.<\/p>\n\n\n\n<p>How do you write a <a href=\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/follow-up-email-template\" target=\"_blank\" rel=\"noreferrer noopener\">follow-up email<\/a>? And when should you do it? This guide walks through why these types of emails are so important and provides confirmation email templates you can start using right away.<\/p>\n\n\n\n<p><strong>Jump to:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#best-practices\">Best practices for confirmation emails<\/a><\/li>\n\n\n\n<li><a href=\"#how-to\">How to write a confirmation email<\/a><\/li>\n\n\n\n<li><a href=\"#templates\">Confirmation email templates<\/a><\/li>\n\n\n\n<li><a href=\"#inquiry\">Inquiry confirmation<\/a><\/li>\n\n\n\n<li><a href=\"#meeting\">Confirming a meeting time<\/a><\/li>\n\n\n\n<li><a href=\"#contract\">Confirming contract signature<\/a><\/li>\n\n\n\n<li><a href=\"#payment\">Confirming receipt of payment<\/a><\/li>\n\n\n\n<li><a href=\"#booking\">Booking confirmation<\/a><\/li>\n<\/ul>\n\n\n\t\t<div data-elementor-type=\"section\" data-elementor-id=\"89388\" class=\"elementor elementor-89388\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-af8975c e-con-full cta_click e-flex e-con e-parent\" data-id=\"af8975c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-d21be99 e-con-full e-flex e-con e-child\" data-id=\"d21be99\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bbc2a58 elementor-widget elementor-widget-image\" data-id=\"bbc2a58\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"464\" height=\"401\" src=\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2023\/07\/cta-contracts-banner-merino-2.png\" class=\"attachment-medium_large size-medium_large wp-image-88394\" alt=\"\" srcset=\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2023\/07\/cta-contracts-banner-merino-2.png 464w, https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2023\/07\/cta-contracts-banner-merino-2-300x259.png 300w\" sizes=\"(max-width: 464px) 100vw, 464px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a747e99 e-con-full e-flex e-con e-child\" data-id=\"a747e99\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d55b379 elementor-widget elementor-widget-heading\" data-id=\"d55b379\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<span class=\"elementor-heading-title elementor-size-default\">You've seen it all when communicating with clients.<\/span>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82f4593 elementor-widget elementor-widget-text-editor\" data-id=\"82f4593\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">So we\u2019ve compiled an email template for every type of correspondence.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-771d280 click-email-templates elementor-widget elementor-widget-button\" data-id=\"771d280\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Get the templates<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30c1b67 elementor-widget elementor-widget-image\" data-id=\"30c1b67\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"416\" height=\"170\" src=\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2023\/07\/cta-contracts-banner-merino-2-1.png\" class=\"attachment-medium_large size-medium_large wp-image-88395\" alt=\"\" srcset=\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2023\/07\/cta-contracts-banner-merino-2-1.png 416w, https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2023\/07\/cta-contracts-banner-merino-2-1-300x123.png 300w\" sizes=\"(max-width: 416px) 100vw, 416px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n\n\n\n<span id=\"best-practices\"><\/span>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Best practices for confirmation emails<\/strong><\/h2>\n\n\n\n<p>The purpose of a confirmation email is pretty straightforward\u2014you are confirming an action that you or your client took. This could involve signing up for an event, scheduling a meeting, signing a contract, making a payment, and many other actions.<\/p>\n\n\n\n<p>These emails help you stay in touch with clients. Most people want to know that something they\u2019ve signed up for or a purchase they made was actually received. A confirmation gives them peace of mind. In fact, <a href=\"https:\/\/www.unific.com\/blog\/ctr-open-rates-order-confirmation-emails\">64% of consumers<\/a> think that purchase confirmation emails are the most valuable messages they receive.<\/p>\n\n\n\n<p>Follow-up emails also help you keep your organization at the top of clients\u2019 minds. They\u2019ll appreciate receiving an immediate email, which shows them you are paying attention.<\/p>\n\n\n\n<p>Now, though, how do you actually write a great confirmation email? You will want to reassure your clients while taking advantage of the opportunity to connect with them once again. Next, here are a few best practices to follow:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Keep emails short and sweet<\/h3>\n\n\n\n<p>Your clients just want to know that their action was successfully completed\u2014not your business\u2019s entire history or details of a new product or service. Today, most emails are <a href=\"https:\/\/www.superoffice.com\/blog\/email-open-rates\/\">read on mobile devices<\/a>, so content needs to be digestible. Don\u2019t write too much when creating confirmation emails via HoneyBook.&nbsp;<\/p>\n\n\n\n<p>Instead, keep the text clear and concise. Thank your clients for their purchase or sign-up. Hit on a point or two about the benefits they\u2019ll get and provide a short CTA. Remember that today\u2019s consumers don\u2019t want to spend much time <a href=\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/email-deliverability\">reading emails<\/a>.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Include a relevant CTA<\/h3>\n\n\n\n<p>You should still include some kind of CTA in confirmation emails, even though calling clients to action may not be the point of the message. However, make sure you aren\u2019t inserting a CTA that has no relevance to your client or the action they\u2019ve already taken. Don\u2019t overwhelm people with salesy language or too much information.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Write a strong subject line<\/h3>\n\n\n\n<p>The subject line is the first thing a client sees when they get a new message. It\u2019s important that it sums up what\u2019s inside the email. The subject line is sort of like a headline\u2014you want it to be strong, clear, simple, and relevant.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Show gratitude<\/h3>\n\n\n\n<p>Whatever action your client takes, always show some gratitude. They are interacting with your brand in some way, even if it\u2019s just a request for an initial meeting or for more information. This isn\u2019t usually a cold email, where you are reaching out before any interaction has taken place. The client has taken an action that you\u2019re confirming.<\/p>\n\n\n\n<p>Always say thank you within the first few lines of the email, if not the subject line. You want your clients or prospects to feel like you care about their satisfaction. Showing appreciation sets up the relationship to be positive and enables you to start building trust.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Personalize the email<\/h3>\n\n\n\n<p>You may be working from a template so you don\u2019t have to come up with a brand-new email every time a client takes a certain step, but you can still personalize automated emails and templates with HoneyBook.<\/p>\n\n\n\n<div class=\"wp-block-ugb-container ugb-container cta-pro-tip ugb-0041221 ugb-container--v2 ugb-container--design-basic ugb-main-block\"><style>.ugb-0041221-wrapper.ugb-container__wrapper{padding-top:0 !important;padding-bottom:0 !important}.ugb-0041221-wrapper > .ugb-container__side{padding-top:35px !important;padding-bottom:35px !important}@media screen and (min-width:768px){.ugb-0041221.ugb-container{padding-top:0px !important}}<\/style><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><div class=\"ugb-container__wrapper ugb-0041221-wrapper\"><div class=\"ugb-container__side\"><div class=\"ugb-container__content-wrapper ugb-0041221-content-wrapper\">\n<div class=\"wp-block-ugb-columns ugb-columns ugb-c9eef97 ugb-columns--design-plain ugb-columns--columns-2 ugb-main-block\"><style>.ugb-c9eef97 > .ugb-inner-block > .ugb-block-content > .ugb-columns__item{grid-template-columns:0.20fr 1.80fr !important}<\/style><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><div class=\"ugb-columns__item ugb-c9eef97-content-wrapper\">\n<div class=\"wp-block-ugb-column ugb-column ugb-381f79f ugb-column--design-plain ugb-main-block\"><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><div class=\"ugb-column__item ugb-381f79f-column-wrapper\"><div class=\"ugb-column__content-wrapper\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2023\/03\/asset-4.svg\" alt=\"\" class=\"wp-image-83436\"\/><\/figure>\n<\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-ugb-column ugb-column ugb-97eb796 ugb-column--design-plain ugb-main-block\"><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><div class=\"ugb-column__item ugb-97eb796-column-wrapper\"><div class=\"ugb-column__content-wrapper\">\n<h4 class=\"wp-block-heading\"><strong>Pro tip<\/strong> <\/h4>\n\n\n\n<p>Manage all your emails using a <a href=\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/honeybook-client-portal\" target=\"_blank\" rel=\"noreferrer noopener\">client portal<\/a> like HoneyBook so it&#8217;s easier to keep track of emails sent and what you still need to confirm with clients.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<p>In addition, consider what stage clients are in when they take a specific action. Where are they on their sales journey? What are their pain points and needs? Considering these questions will help you craft content that will connect with the right audience at the right time.<\/p>\n\n\n\n<div class=\"wp-block-ugb-container ugb-container ugb-b31d35c ugb-container--v2 ugb-container--design-basic ugb-main-block\"><style>.ugb-b31d35c-wrapper.ugb-container__wrapper{background-color:#131416 !important;background-image:url(https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2023\/05\/Black_CTA_Background.jpg)}.ugb-b31d35c-wrapper.ugb-container__wrapper:before{background-color:#131416 !important;opacity:0}.ugb-b31d35c-content-wrapper > h1,.ugb-b31d35c-content-wrapper > h2,.ugb-b31d35c-content-wrapper > h3,.ugb-b31d35c-content-wrapper > h4,.ugb-b31d35c-content-wrapper > h5,.ugb-b31d35c-content-wrapper > h6{color:#ffffff}.ugb-b31d35c-content-wrapper > p,.ugb-b31d35c-content-wrapper > ol li,.ugb-b31d35c-content-wrapper > ul li{color:#ffffff}@media screen and (min-width:768px){.ugb-b31d35c > .ugb-inner-block > .ugb-block-content > *{padding-top:60px !important;padding-bottom:60px !important;padding-right:60px !important;padding-left:60px !important}}<\/style><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><div class=\"ugb-container__wrapper ugb-b31d35c-wrapper ugb--has-background-overlay\"><div class=\"ugb-container__side\"><div class=\"ugb-container__content-wrapper ugb-b31d35c-content-wrapper\">\n<h2 class=\"wp-block-heading has-white-color has-text-color\"><strong>Create <\/strong>a professional email signature<\/h2>\n\n\n\n<p class=\"has-white-color has-text-color\">Use our email signature generator to ensure all of your communications include your brand and company information.<\/p>\n\n\n\n<div class=\"wp-block-ugb-button ugb-button-wrapper ugb-4d6aac6 ugb-main-block\"><style>.ugb-4d6aac6 .ugb-block-content{justify-content:flex-start !important}.ugb-4d6aac6 .ugb-button1{background-color:#ffd552}.ugb-4d6aac6 .ugb-button1 .ugb-button--inner,.ugb-4d6aac6 .ugb-button1 svg:not(.ugb-custom-icon){color:#222222 !important}.ugb-4d6aac6 .ugb-inner-block{text-align:left}<\/style><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><div class=\"ugb-button-container\"><a class=\"ugb-button1 ugb-button ugb-button--size-normal\" href=\"https:\/\/hbbadmin.dev.reliablepenguin.com\/email-signature\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"\"><span class=\"ugb-button--inner\"><strong>Generate my signature<\/strong><\/span><\/a><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<span id=\"how-to\"><\/span>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How do you write a confirmation email?<\/strong><\/h2>\n\n\n\n<p>Even with these best practices supporting your strategy, you still may not know where to start when you sit down to write your emails. That\u2019s why this post provides confirmation email templates for a variety of scenarios your clients might face. &nbsp;<\/p>\n\n\n\n<span id=\"inquiry\"><\/span>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. Confirming the submission of an inquiry<\/strong><\/h2>\n\n\n\n<p>Clients may simply want to know more about your business. They may have reached out to gain access to a resource or to speak to a representative about your products and services. This is the perfect time to submit a confirmation email.&nbsp;<\/p>\n\n\n\n<p>Here is a simple template:<\/p>\n\n\n\n<div class=\"wp-block-copy-wrapper-click-to-copy wp-block-copy-wrapper-copy-block\" style=\"border-width:0px;border-radius:12px;margin:undefinedpx;padding:undefinedpx;--text-align:left;--gap:20px;--button-background-color:var(--e-global-color-primary);--button-text-color:var(--e-global-color-text);--button-border-color:var(--e-global-color-primary);--button-hover-background-color:var(--e-global-color-e9054fa);--button-hover-text-color:var(--e-global-color-text);--button-hover-border-color:var(--e-global-color-e9054fa);--button-border-width:0px;--button-border-radius:5px\"><div class=\"inner-content\">\n<h4 class=\"wp-block-heading\"><span style=\"color: #131416;\" class=\"stk-highlight\"><strong>Copy\/paste template<\/strong>:<\/span><\/h4>\n\n\n\n<p><strong>Subject: Nice to meet you!<\/strong><\/p>\n\n\n\n<p>Hi [Name],<\/p>\n\n\n\n<p>Thank you for your interest in [Company]! We are delighted to tell you more about what we do and how we do it.&nbsp;<\/p>\n\n\n\n<p>A member of our team will be reaching out to you shortly to set up a brief call. In the meantime, check out our online resources: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>[Blog name\/link] <\/li>\n\n\n\n<li>[Ebook\/resource link]<\/li>\n<\/ul>\n\n\n\n<p>We look forward to connecting with you about [service\/topic].<\/p>\n\n\n\n<p>Sincerely,<\/p>\n\n\n\n<p>The [Company name] Team&nbsp;<\/p>\n<\/div><button class=\"copy-button\">Copy<\/button><\/div>\n\n\n\n<p><\/p>\n\n\n\n<span id=\"meeting\"><\/span>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. Confirming a meeting time<\/strong><\/h2>\n\n\n\n<p>A client may be able to schedule a meeting with you via an online calendar or automated system. Make sure they receive a confirmation and <a href=\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/friendly-reminder-email\" target=\"_blank\" rel=\"noreferrer noopener\">reminder email<\/a> about the meeting, though, so they know it\u2019s happening and can add it to their calendar.&nbsp;<\/p>\n\n\n\n<p>Follow this template to get started:<\/p>\n\n\n\n<div class=\"wp-block-copy-wrapper-click-to-copy wp-block-copy-wrapper-copy-block\" style=\"border-width:0px;border-radius:12px;margin:undefinedpx;padding:undefinedpx;--text-align:left;--gap:20px;--button-background-color:var(--e-global-color-primary);--button-text-color:var(--e-global-color-text);--button-border-color:var(--e-global-color-primary);--button-hover-background-color:var(--e-global-color-e9054fa);--button-hover-text-color:var(--e-global-color-text);--button-hover-border-color:var(--e-global-color-e9054fa);--button-border-width:0px;--button-border-radius:5px\"><div class=\"inner-content\">\n<h4 class=\"wp-block-heading\"><span style=\"color: #131416;\" class=\"stk-highlight\"><strong>Copy\/paste template<\/strong>:<\/span><\/h4>\n\n\n\n<p><strong><span style=\"color: #000000;\" class=\"ugb-highlight\">Subject: Meeting confirmed on [date]<\/span><\/strong><\/p>\n\n\n\n<p>Dear [Name],<\/p>\n\n\n\n<p>Your meeting with [Name] on [date] at [time] is now confirmed! We\u2019re so happy you\u2019ve decided to take the next step and discuss working with us.&nbsp;<\/p>\n\n\n\n<p>We\u2019ll call you at the number you provided, [number], when it\u2019s time for your meeting, and we\u2019ll send a reminder 30 minutes before the start time.<\/p>\n\n\n\n<p>Reach out to us anytime if you have to reschedule or if you have questions or concerns.<\/p>\n\n\n\n<p>Talk to you soon!<\/p>\n\n\n\n<p>[Company name]<\/p>\n<\/div><button class=\"copy-button\">Copy<\/button><\/div>\n\n\n\n<p><\/p>\n\n\n\n<span id=\"contract\"><\/span>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. Confirming a contract signature<\/strong><\/h2>\n\n\n\n<p>Another common situation where you need a <a class=\"wpil_keyword_link\" href=\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/confirmation-email-templates\" target=\"_blank\" rel=\"noopener\" title=\"confirmation email template\" data-wpil-keyword-link=\"linked\">confirmation email template<\/a> is when you are looking for contract signatures. Maybe you\u2019ve landed a new client, and they\u2019ve just signed your agreement. If so, assure them that everything went through and send them some short follow-up emails.&nbsp;<\/p>\n\n\n\n<p>Here is a template:<\/p>\n\n\n\n<div class=\"wp-block-copy-wrapper-click-to-copy wp-block-copy-wrapper-copy-block\" style=\"border-width:0px;border-radius:12px;margin:undefinedpx;padding:undefinedpx;--text-align:left;--gap:20px;--button-background-color:var(--e-global-color-primary);--button-text-color:var(--e-global-color-text);--button-border-color:var(--e-global-color-primary);--button-hover-background-color:var(--e-global-color-e9054fa);--button-hover-text-color:var(--e-global-color-text);--button-hover-border-color:var(--e-global-color-e9054fa);--button-border-width:0px;--button-border-radius:5px\"><div class=\"inner-content\">\n<h4 class=\"wp-block-heading\"><span style=\"color: #131416;\" class=\"stk-highlight\"><strong>Copy\/paste template<\/strong>:<\/span><\/h4>\n\n\n\n<p><strong>S<span style=\"color: #000000;\" class=\"ugb-highlight\">ubject: Contract complete<\/span><\/strong><\/p>\n\n\n\n<p>Dear [Name],<\/p>\n\n\n\n<p>Attached is a copy of the [Contract name], which has now been signed by all parties. We\u2019re so happy to begin this partnership!<\/p>\n\n\n\n<p>Next steps:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You may download and save a copy for your files<\/li>\n\n\n\n<li>Our team will reach out to schedule an onboarding call<\/li>\n\n\n\n<li>We\u2019ll notify you when your payment has been received and processed<\/li>\n<\/ul>\n\n\n\n<p>Don\u2019t hesitate to reach out to us in the meantime if you have any questions.<\/p>\n\n\n\n<p>We look forward to speaking with you soon.<\/p>\n\n\n\n<p>[Company name]<\/p>\n<\/div><button class=\"copy-button\">Copy<\/button><\/div>\n\n\n\n<p><\/p>\n\n\n\n<span id=\"payment\"><\/span>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. Confirming receipt of a payment<\/strong><\/h2>\n\n\n\n<p>Many clients now rely on <a href=\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/best-payment-processor-for-small-business\">digital payments<\/a> for their purchases and service needs, so create a template that assures your customers their payment was received and provides any additional information they should know about when it will post and what happens next.&nbsp;<\/p>\n\n\n\n<p>Here\u2019s an example:<\/p>\n\n\n\n<div class=\"wp-block-copy-wrapper-click-to-copy wp-block-copy-wrapper-copy-block\" style=\"border-width:0px;border-radius:12px;margin:undefinedpx;padding:undefinedpx;--text-align:left;--gap:20px;--button-background-color:var(--e-global-color-primary);--button-text-color:var(--e-global-color-text);--button-border-color:var(--e-global-color-primary);--button-hover-background-color:var(--e-global-color-e9054fa);--button-hover-text-color:var(--e-global-color-text);--button-hover-border-color:var(--e-global-color-e9054fa);--button-border-width:0px;--button-border-radius:5px\"><div class=\"inner-content\">\n<h4 class=\"wp-block-heading\"><span style=\"color: #131416;\" class=\"stk-highlight\"><strong>Copy\/paste template<\/strong>:<\/span><\/h4>\n\n\n\n<p><strong><span style=\"color: #000000;\" class=\"ugb-highlight\">Subject: Payment received<\/span><\/strong><\/p>\n\n\n\n<p>Hi [Name],<\/p>\n\n\n\n<p>Thank you for your purchase! We received your payment of [amount] for [service\/product] on [date] at [time]. Please expect the payment to post to your account within 1\u20133 business days.&nbsp;<\/p>\n\n\n\n<p>Reach out to us at [email\/phone number] if you have questions about this transaction or need to request a change to your services.&nbsp;<\/p>\n\n\n\n<p>Thank you,<\/p>\n\n\n\n<p>[Company name]<\/p>\n<\/div><button class=\"copy-button\">Copy<\/button><\/div>\n\n\n\n<p><\/p>\n\n\n\n<span id=\"booking\"><\/span>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. Confirming a booking<\/strong><\/h2>\n\n\n\n<p>Finally, you may need a template to send out a confirmation after a client has booked a service with your business. Follow this template for a booking confirmation:<\/p>\n\n\n\n<div class=\"wp-block-copy-wrapper-click-to-copy wp-block-copy-wrapper-copy-block\" style=\"border-width:0px;border-radius:12px;margin:undefinedpx;padding:undefinedpx;--text-align:left;--gap:20px;--button-background-color:var(--e-global-color-primary);--button-text-color:var(--e-global-color-text);--button-border-color:var(--e-global-color-primary);--button-hover-background-color:var(--e-global-color-e9054fa);--button-hover-text-color:var(--e-global-color-text);--button-hover-border-color:var(--e-global-color-e9054fa);--button-border-width:0px;--button-border-radius:5px\"><div class=\"inner-content\">\n<h4 class=\"wp-block-heading\"><span style=\"color: #131416;\" class=\"stk-highlight\"><strong>Copy\/paste template<\/strong>:<\/span><\/h4>\n\n\n\n<p><strong><span style=\"color: #000000;\" class=\"ugb-highlight\">Subject: See you on [date]!<\/span><\/strong><\/p>\n\n\n\n<p>Hi [Name],<\/p>\n\n\n\n<p>Thank you for booking with us! You are confirmed for [time] on [date] with [Service provider]. Remember to prepare the needed documents found on the online portal.&nbsp;<\/p>\n\n\n\n<p>Because you booked [service] with us, we also want to make sure you know about [a related service], which we\u2019re now offering at a discount through the month of [Month]. Contact us to learn more!<\/p>\n\n\n\n<p>We\u2019re looking forward to seeing you on [date].<\/p>\n\n\n\n<p>[Company name]<\/p>\n<\/div><button class=\"copy-button\">Copy<\/button><\/div>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Communicate more efficiently with HoneyBook<\/strong><\/h2>\n\n\n\n<p>Your client experience and communication differentiate you from competitors and help you build an excellent reputation. With HoneyBook, you&#8217;re able to manage all your client communication in one place, meaning nothing can slip through the cracks. <\/p>\n\n\n\n<p>Even better, you&#8217;re able to set up email automation for things like <a class=\"wpil_keyword_link\" href=\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/client-onboarding\" target=\"_blank\" rel=\"noopener\" title=\"client onboarding\" data-wpil-keyword-link=\"linked\">client onboarding<\/a> emails, confirmations, follow-ups, and more. To get started, copy and paste our confirmation email templates above and schedule them with HoneyBook automation. When you communicate efficiently while getting back more time in your day, you can work on growing your business. <\/p>\n\n\n\n<p>Try HoneyBook for free and see how easy it is to facilitate your <a href=\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/client-relationship-management\" target=\"_blank\" rel=\"noreferrer noopener\">client relationships<\/a>!<\/p>\n\n\n\t\t<div data-elementor-type=\"section\" data-elementor-id=\"87892\" class=\"elementor elementor-87892\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-af8975c e-con-full cta_click e-flex e-con e-parent\" data-id=\"af8975c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-d21be99 e-con-full e-flex e-con e-child\" data-id=\"d21be99\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bbc2a58 elementor-widget elementor-widget-image\" data-id=\"bbc2a58\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"234\" src=\"https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2023\/07\/cta-communication-banner-merino-300x234.png\" class=\"attachment-medium size-medium wp-image-87894\" alt=\"\" srcset=\"https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2023\/07\/cta-communication-banner-merino-300x234.png 300w, https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2023\/07\/cta-communication-banner-merino.png 389w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a747e99 e-con-full e-flex e-con e-child\" data-id=\"a747e99\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d55b379 elementor-widget elementor-widget-heading\" data-id=\"d55b379\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Keep clients happy<\/span>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a93eec0 elementor-widget elementor-widget-text-editor\" data-id=\"a93eec0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Simplify communication and maintain better relationships by centralizing all client interactions with HoneyBook.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-771d280 elementor-widget elementor-widget-button\" data-id=\"771d280\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/hbbadmin.dev.reliablepenguin.com\/signup\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Get started<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n","protected":false},"excerpt":{"rendered":"<p>Don\u2019t let your clients feel like you ghosted them. Use these confirmation email templates to let them know you\u2019re moving forward with a contract, payment, meeting, and more.&nbsp; No matter the type of business you run, your clients want to feel supported. They want to feel that communicating with you is easy, and they want [&hellip;]<\/p>\n","protected":false},"author":863,"featured_media":87807,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[31],"tags":[508,71,77,311],"class_list":["post-87805","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-community-collaboration","tag-client-communication","tag-client-experience","tag-client-relationships","tag-email-marketing"],"acf":[],"featured_image_urls_v2":{"full":["https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2023\/07\/confirmation-email-templates.jpg",2000,1548,false],"thumbnail":["https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2023\/07\/confirmation-email-templates-150x150.jpg",150,150,true],"medium":["https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2023\/07\/confirmation-email-templates-300x232.jpg",300,232,true],"medium_large":["https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2023\/07\/confirmation-email-templates-768x594.jpg",768,594,true],"large":["https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2023\/07\/confirmation-email-templates-1024x793.jpg",1024,793,true],"1536x1536":["https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2023\/07\/confirmation-email-templates-1536x1189.jpg",1536,1189,true],"2048x2048":["https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2023\/07\/confirmation-email-templates.jpg",2000,1548,false]},"post_excerpt_stackable_v2":"<p>Don\u2019t let your clients feel like you ghosted them. Use these confirmation email templates to let them know you\u2019re moving forward with a contract, payment, meeting, and more.&nbsp; No matter the type of business you run, your clients want to feel supported. They want to feel that communicating with you is easy, and they want to know that you hear them.&nbsp; Integrating the right approach to your email strategy can be a game-changer when it comes to effective client communication, whether that involves sending emails after a lack of response, cold emails, or thank-you emails. By harnessing the power of&hellip;<\/p>\n","category_list_v2":"<a href=\"https:\/\/hbb.dev.reliablepenguin.com\/blog\/category\/community-collaboration\" rel=\"category tag\">Community &amp; collaboration<\/a>","author_info_v2":{"name":"Meredith Boe","url":"https:\/\/hbb.dev.reliablepenguin.com\/blog\/author\/meredith-boe"},"comments_num_v2":"0 comments","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Use These Confirmation Email Templates for Better Communication | HoneyBook<\/title>\n<meta name=\"description\" content=\"Use these confirmation email templates to create an excellent client experience, ensuring everyone stays informed.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/confirmation-email-templates\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Use These Confirmation Email Templates for Better Communication | HoneyBook\" \/>\n<meta property=\"og:description\" content=\"Use these confirmation email templates to create an excellent client experience, ensuring everyone stays informed.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/confirmation-email-templates\" \/>\n<meta property=\"og:site_name\" content=\"HoneyBook\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/honeybook.co\" \/>\n<meta property=\"article:published_time\" content=\"2023-07-07T14:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-09-06T21:05:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2023\/07\/confirmation-email-templates.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2000\" \/>\n\t<meta property=\"og:image:height\" content=\"1548\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Meredith Boe\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@honeybook\" \/>\n<meta name=\"twitter:site\" content=\"@honeybook\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Meredith Boe\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"8 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/confirmation-email-templates\",\"url\":\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/confirmation-email-templates\",\"name\":\"Use These Confirmation Email Templates for Better Communication | HoneyBook\",\"isPartOf\":{\"@id\":\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/confirmation-email-templates#primaryimage\"},\"image\":{\"@id\":\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/confirmation-email-templates#primaryimage\"},\"thumbnailUrl\":\"https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2023\/07\/confirmation-email-templates.jpg\",\"datePublished\":\"2023-07-07T14:00:00+00:00\",\"dateModified\":\"2023-09-06T21:05:55+00:00\",\"author\":{\"@id\":\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/#\/schema\/person\/7eaa3d9d0d429a5d6bdcf2e8e5270a4d\"},\"description\":\"Use these confirmation email templates to create an excellent client experience, ensuring everyone stays informed.\",\"breadcrumb\":{\"@id\":\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/confirmation-email-templates#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/confirmation-email-templates\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/confirmation-email-templates#primaryimage\",\"url\":\"https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2023\/07\/confirmation-email-templates.jpg\",\"contentUrl\":\"https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2023\/07\/confirmation-email-templates.jpg\",\"width\":2000,\"height\":1548,\"caption\":\"Person looking at confirmation email templates on their phone\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/confirmation-email-templates#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/hbb.reliablepenguin.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Community &amp; 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