{"id":9843,"date":"2017-08-02T00:07:20","date_gmt":"2017-08-02T00:07:20","guid":{"rendered":"http:\/\/www.risingtidesociety.com\/?p=9843"},"modified":"2022-12-07T07:53:10","modified_gmt":"2022-12-07T15:53:10","slug":"sale-pitch-mistakes","status":"publish","type":"post","link":"https:\/\/hbb.dev.reliablepenguin.com\/blog\/sale-pitch-mistakes","title":{"rendered":"A No\u00a0Good, Terrible Sales Pitch\u00a0"},"content":{"rendered":"<div class=\"crocodoc-page crocodoc-text-selected\" data-width=\"1024\" data-height=\"1325.1764705882354\">\n<div class=\"crocodoc-page-inner\">\n<div class=\"crocodoc-page-content\">\n<div class=\"crocodoc-page-autoscale\">\n<div class=\"tb f45\">\n<h3>Mistakes to Avoid When Pitching Clients<\/h3>\n<\/div>\n<p class=\"crocodoc-9qK1HJ crocodoc-page-text\"><span class=\"tx\">Today, I<\/span><span class=\"tx\">\u2019<\/span><span class=\"tx\">m sharing the true story of how I tried to sell to someone who didn<\/span><span class=\"tx\">\u2019<\/span><span class=\"tx\">t even want to be&nbsp;<\/span><span class=\"tx\">coached.&nbsp;<\/span><span class=\"tx\">In my first year of business, I made one horrible, terribl<\/span><span class=\"tx\">e, no<\/span><span class=\"tx\">&#8211;<\/span><span class=\"tx\">good pitch that forever changed my&nbsp;<\/span><span class=\"tx\">approach to&nbsp;<\/span><span class=\"tx\">\u201c<\/span><span class=\"tx\">selling<\/span><span class=\"tx\">\u201d<\/span><span class=\"tx\">&nbsp;my services. I beat myself up about it for a week, but as soon as I had the&nbsp;<\/span><span class=\"tx\">chance to speak with another potential client, I quickly realized how much I had learned from&nbsp;<\/span><span class=\"tx\">that awful attempt.<\/span><\/p>\n<p class=\"crocodoc-9qK1HJ crocodoc-page-text\"><span class=\"tx\">Bec<\/span><span class=\"tx\">ause of that initial failure, I now have a process for signing clients that is more enjoyable for&nbsp;<\/span><span class=\"tx\">both of us! Today, I<\/span><span class=\"tx\">\u2019<\/span><span class=\"tx\">m not afraid to move more slowly, ask more questions, and even raise the&nbsp;<\/span><span class=\"tx\">bar of expectations for both the client and myself.&nbsp;<\/span><span class=\"tx\">&nbsp;&nbsp;&nbsp;<\/span><\/p>\n<p> <span class=\"tx\">&#8220;Failure&nbsp;<\/span><span class=\"tx\">is only the opportunity to begin again more intelligently.&#8221;<\/span><span class=\"tx\">&nbsp;<\/span><span class=\"tx\">~ Henry Ford<br \/>\n<\/span><br \/>\n<img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-9847\" src=\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2017\/07\/abigail-keenan-17655.jpg\" alt=\"sales-pitch-mistakes-rising-tide-society\" width=\"2592\" height=\"1728\" srcset=\"https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2017\/07\/abigail-keenan-17655.jpg 2048w, https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2017\/07\/abigail-keenan-17655-300x200.jpg 300w, https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2017\/07\/abigail-keenan-17655-1024x683.jpg 1024w, https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2017\/07\/abigail-keenan-17655-768x512.jpg 768w, https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2017\/07\/abigail-keenan-17655-1536x1024.jpg 1536w\" sizes=\"(max-width: 2592px) 100vw, 2592px\" \/><br \/>\n<strong><span class=\"tx f34\">Dare Greatly<\/span><\/strong><br \/>\n<span class=\"tx\">I really wanted to coach a leader in my personal circles who I know and respect, so I&nbsp;<\/span><span class=\"tx\">asked her out for coffee (mistake #1).<\/span><\/p>\n<p class=\"crocodoc-9qK1HJ crocodoc-page-text\"><span class=\"tx\">We spoke for awhile about our respective businesses (we were each branching out on&nbsp;<\/span><span class=\"tx\">our own around the same time), as well as our personal lives (our kids attend the&nbsp;<\/span><span class=\"tx\">same school). I looked for natural ways to ask some insightful questions, since&nbsp;<\/span><span class=\"tx\">question<\/span><span class=\"tx\">&#8211;<\/span><span class=\"tx\">as<\/span><span class=\"tx\">king is my superpower as a coach (mistake #2).<\/span><\/p>\n<p class=\"crocodoc-9qK1HJ crocodoc-page-text\"><span class=\"tx\">I was obviously not as subtle as I thought, because she finally looked me in the eye&nbsp;<\/span><span class=\"tx\">and said,&nbsp;<\/span><span class=\"tx\">\u201c<\/span><span class=\"tx\">So, you want to coach me, right?<\/span><span class=\"tx\">\u201d<\/span><span class=\"tx\">&nbsp;I should have stopped myself right&nbsp;<\/span><span class=\"tx\">there (mistake #3), but instead, I took that<\/span><span class=\"tx\">&nbsp;as an invitation to make my pitch to her.<\/span><\/p>\n<p class=\"crocodoc-9qK1HJ crocodoc-page-text\"><span class=\"tx\">I had a bold proposal:&nbsp;<\/span><span class=\"tx\">\u201c<\/span><span class=\"tx\">Let me coach you for one year without any upfront payment.&nbsp;<\/span><span class=\"tx\">At the end of the year, if we hit your goals, you can pay me what it was worth.<\/span><span class=\"tx\">\u201d&nbsp;<\/span><span class=\"tx\">I went on to explain why this arrangement would w<\/span><span class=\"tx\">ork for us both, how deep&nbsp;<\/span><span class=\"tx\">coaching requires vulnerability and courage from us both, and probably said a whole&nbsp;<\/span><span class=\"tx\">host of other things about&nbsp;<\/span><span class=\"tx\">\u201c<\/span><span class=\"tx\">us both<\/span><span class=\"tx\">\u201d<\/span><span class=\"tx\">&nbsp;that I have now blocked from my mind (all part&nbsp;<\/span><span class=\"tx\">of mistake #4).<\/span><\/p>\n<p class=\"crocodoc-9qK1HJ crocodoc-page-text\"><span class=\"tx\">She received it all gracefully, asked to think<\/span><span class=\"tx\">&nbsp;about it, and then very kindly turned me&nbsp;<\/span><span class=\"tx\">down over email a week later. Truthfully, I wasn<\/span><span class=\"tx\">\u2019<\/span><span class=\"tx\">t surprised, and she was&nbsp;<\/span><span class=\"tx\">completely right to do so.&nbsp;<\/span><span class=\"tx\">I felt good about that proposal, and I&#8217;d make it again, but ONLY if we had gone&nbsp;<\/span><span class=\"tx\">through the process I now use for<\/span><span class=\"tx\">&nbsp;bringing on a client. &nbsp;<\/span>{And, for the record, we&#8217;re still friends, so she apparently is quite forgiving.}<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"crocodoc-page-inner\">\n<div class=\"crocodoc-page-content\">\n<div class=\"crocodoc-page-autoscale\">\n<div class=\"crocodoc-9qK1HJ crocodoc-page-text\">\n<p class=\"tb f45\">\n <strong><span class=\"tx f34\">Fail Greatly<\/span><\/strong><br \/>\n<span class=\"tx\">Though I wasn<\/span><span class=\"tx\">\u2019<\/span><span class=\"tx\">t following a script when I met with this leader, I also wasn<\/span><span class=\"tx\">\u2019<\/span><span class=\"tx\">t being&nbsp;<\/span><span class=\"tx\">authentic in my approach to our conversation. In the days following our meeting, I&nbsp;<\/span><span class=\"tx\">quickly identified 4 major mistakes that I had made.<\/span><\/p>\n<ul>\n<li class=\"tb f34\"><span class=\"tx\">MISTAKE #1: I DIDN<\/span><span class=\"tx\">&#8216;T CLARIFY IN AD<\/span><span class=\"tx\">VANCE THAT I WANTED&nbsp;<\/span><span class=\"tx\">TO TALK TO HER ABOUT<\/span><span class=\"tx\">&nbsp;COACHING.<\/span><span class=\"tx\">&nbsp;<\/span><span class=\"tx f45\">No one wants to hear about a product or service that they aren<\/span><span class=\"tx f45\">\u2019<\/span><span class=\"tx f45\">t interested in! And&nbsp;<\/span><span class=\"tx f45\">no productive conversation can happen without clarification, at the beginning, about&nbsp;<\/span><span class=\"tx f45\">intent.<\/span><\/li>\n<li class=\"tb f45\"><span class=\"tx f34\">MISTAKE #2: I TRIE<\/span><span class=\"tx f34\">D TO I<\/span><span class=\"tx f34\">MPRESS HER.&nbsp;<\/span><span class=\"tx\">My first rule of coaching is that I have to let go of my ego. If I<\/span><span class=\"tx\">\u2019<\/span><span class=\"tx\">m worried about how&nbsp;<\/span><span class=\"tx\">the other person perceives me, then I<\/span><span class=\"tx\">\u2019<\/span><span class=\"tx\">m focusing on ME instead of on her. How can I&nbsp;<\/span><span class=\"tx\">serve someone that I<\/span><span class=\"tx\">\u2019<\/span><span class=\"tx\">m not paying attention to?<\/span><\/li>\n<li class=\"tb f34\"><span class=\"tx\">MISTAKE #3: I MOVE<\/span><span class=\"tx\">D TOO<\/span><span class=\"tx\">&nbsp;QUICKLY.&nbsp;<\/span><span class=\"tx f45\">This leader had never experienced coaching with me. Yet, I invited her into a YEAR<\/span><span class=\"tx f45\">LONG coaching relationship. It&#8217;d be like going out on a blind date and being slapped&nbsp;<\/span><span class=\"tx f45\">with a proposal!<\/span><\/li>\n<li class=\"tb f34\">MISTAKE #4: I DID&nbsp;<span class=\"tx f34\">MOST OF THE TALKING.&nbsp;<\/span>When I<span class=\"tx\">\u2019<\/span><span class=\"tx\">m actually co<\/span><span class=\"tx\">aching someone, I spend 80% of my time listening deeply. I&nbsp;<\/span><span class=\"tx\">shut up so that I can hear what the other person isn<\/span><span class=\"tx\">\u2019<\/span><span class=\"tx\">t saying. I get out of the way so&nbsp;<\/span><span class=\"tx\">that they can arrive at the right conclusions for themselves. As a coach, I never&nbsp;<\/span><span class=\"tx\">convince my clients of what&nbsp;<\/span><span class=\"tx\">to think; so why did I try to persuade my friend how&nbsp;<\/span><span class=\"tx\">awesome it would be to work with me?<\/span><\/li>\n<\/ul>\n<p class=\"tb f45\"><strong><span class=\"tx f34\">Stop Selling, Start Serving<\/span><\/strong><br \/>\n<span class=\"tx\">I don<\/span><span class=\"tx\">\u2019<\/span><span class=\"tx\">t know how other coaches sell themselves, but I knew immediately that what I&nbsp;<\/span><span class=\"tx\">tried here was NOT the way I wanted to do it. Of course<\/span><span class=\"tx\">, one year in, I<\/span><span class=\"tx\">\u2019<\/span><span class=\"tx\">m still&nbsp;<\/span><span class=\"tx\">learning and adjusting, but since that colossal failure, I<\/span><span class=\"tx\">\u2019<\/span><span class=\"tx\">ve created a process that is&nbsp;<\/span><span class=\"tx\">more focused on serving the person in front of me.&nbsp;<\/span><span class=\"tx\">&nbsp;&nbsp;<\/span><span class=\"tx\"><br \/>\n<\/span><\/p>\n<ol>\n<li class=\"tb f45\"><span class=\"tx\">I invite ambitious + compassionate leaders to have a coaching conversation with&nbsp;<\/span><span class=\"tx\">me&nbsp;<\/span><span class=\"tx\">&#8211;<\/span><span class=\"tx\">&nbsp;an a<\/span><span class=\"tx\">ctual experience of being coached, at no charge.<\/span><\/li>\n<li class=\"tb f45\">I clarify, up front, what they are hoping to get out of our time. I ask, &#8220;what&nbsp;<span class=\"tx\">would make this a life<\/span><span class=\"tx\">&#8211;<\/span><span class=\"tx\">changing conversation for you?&#8221;<\/span><\/li>\n<li class=\"tb f45\">I set aside the need to impress. Instead, I show up to serve through deep&nbsp;<span class=\"tx\">listening, powerful question<\/span><span class=\"tx\">&#8211;<\/span><span class=\"tx\">asking, and insightful truth<\/span><span class=\"tx\">&#8211;<\/span><span class=\"tx\">speaking.<\/span><\/li>\n<li class=\"tb f45\">At the end of our call, I ask them how they feel, what they want, and how I can&nbsp;<span class=\"tx\">continue to support them, if at all.<\/span><\/li>\n<li class=\"tb f45\">Sometimes, the leader will ask to have a follow<span class=\"tx\">&#8211;<\/span><span class=\"tx\">up conversation with m<\/span><span class=\"tx\">e within&nbsp;<\/span><span class=\"tx\">the month, and we&#8217;ll schedule that (again, for no fee).<\/span><\/li>\n<li class=\"tb f45\">Sometimes, both of us realize that this is not a good fit for ongoing work&nbsp;<span class=\"tx\">together. We can have a powerful conversation that uncovers a deep issue that&nbsp;<\/span><span class=\"tx\">needs to be resolved through professio<\/span><span class=\"tx\">nal counseling, or a conversation with&nbsp;<\/span><span class=\"tx\">someone else in your life. Sometimes, once a leader experiences coaching, she&nbsp;<\/span><span class=\"tx\">realizes that she&#8217;s not ready to dive that deep over a long period of time.<\/span><span class=\"tx\">Sometimes, the chemistry just isn&#8217;t there for one or both of us<\/span><span class=\"tx\">. All of these&nbsp;<\/span><span class=\"tx\">responses are normal and ok. That&#8217;s why we had the conversation, and I have to&nbsp;<\/span><span class=\"tx\">be courageous enough to let those go&nbsp;<\/span><span class=\"tx\">&#8212;<\/span><span class=\"tx\">&nbsp;something that&#8217;s hard to do if I&#8217;m just&nbsp;<\/span><span class=\"tx\">trying to make a sale.&nbsp;<\/span><\/li>\n<li class=\"tb f45\">Sometimes, though, we are both curious about moving forwa<span class=\"tx\">rd together. When&nbsp;<\/span><span class=\"tx\">this happens, it is driven by the leader. SHE asks me how we can work together.<\/span><span class=\"tx\">{I love that question!}<\/span><\/li>\n<li class=\"tb f45\">But even then, I slow down. In fact, I&#8217;ll even challenge the leader a bit. I&#8217;ll ask a&nbsp;<span class=\"tx\">lot of questions about WHY she wants to work wit<\/span><span class=\"tx\">h me, WHAT she hopes to&nbsp;<\/span><span class=\"tx\">accomplish, WHY it&#8217;s so important to her, WHAT she&#8217;s willing to do. These&nbsp;<\/span><span class=\"tx\">questions usually bring up a whole host of other problems that the leader will&nbsp;<\/span><span class=\"tx\">want to think about, so I encourage her to get off the phone with me and do tha<\/span><span class=\"tx\">t&nbsp;<\/span><span class=\"tx\">serious thinking.<\/span><\/li>\n<li class=\"tb f45\"><span class=\"tx\">We schedule a follow<\/span><span class=\"tx\">&#8211;<\/span><span class=\"tx\">up call to check in on those answers, and, if she&#8217;s still&nbsp;<\/span><span class=\"tx\">interested in coaching, then that&#8217;s when we actually talk business details and&nbsp;<\/span><span class=\"tx\">make the deal.<\/span><\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"crocodoc-page crocodoc-page-visible crocodoc-current-page\" data-width=\"1024\" data-height=\"1325.1764705882354\">\n<div class=\"crocodoc-page-inner\">\n<div class=\"crocodoc-page-content\">\n<div class=\"crocodoc-page-autoscale\">\n<p class=\"crocodoc-9qK1HJ crocodoc-page-text\"><strong><span class=\"tx f34\">Slow and Steady<\/span><\/strong><br \/>\n<span class=\"tx\">Today, I spend a minimum of 3<\/span><span class=\"tx\">&#8211;<\/span><span class=\"tx\">4 hours, over a p<\/span><span class=\"tx\">eriod of weeks, having&nbsp;<\/span><span class=\"tx\">conversations with potential clients before we ever sign a contract. I never have to&nbsp;<\/span><span class=\"tx\">sell myself or make a case for coaching because we both know what we<\/span><span class=\"tx\">\u2019<\/span><span class=\"tx\">re getting&nbsp;<\/span><span class=\"tx\">into, and we<\/span><span class=\"tx\">\u2019<\/span><span class=\"tx\">re both EXCITED to do it.<\/span><\/p>\n<p> <span class=\"tx\">Thank you, J______, for being<\/span><span class=\"tx\">&nbsp;my first failed <a class=\"wpil_keyword_link\" href=\"https:\/\/hbbadmin.dev.reliablepenguin.com\/blog\/sales-pitch\" target=\"_blank\" rel=\"noopener\" title=\"sales pitch\" data-wpil-keyword-link=\"linked\">sales pitch<\/a>! You gave me the chance&nbsp;<\/span><span class=\"tx\">to begin again, a little wi<\/span><span class=\"tx\">s<\/span><span class=\"tx\">er.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Mistakes to Avoid When Pitching Clients Today, I\u2019m sharing the true story of how I tried to sell to someone who didn\u2019t even want to be&nbsp;coached.&nbsp;In my first year of business, I made one horrible, terrible, no&#8211;good pitch that forever changed my&nbsp;approach to&nbsp;\u201cselling\u201d&nbsp;my services. I beat myself up about it for a week, but as [&hellip;]<\/p>\n","protected":false},"author":213,"featured_media":9847,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[20],"tags":[53,110,61],"class_list":["post-9843","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-best-practices","tag-business","tag-business-relationships","tag-creative-entrepreneur"],"acf":[],"featured_image_urls_v2":{"full":["https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2017\/07\/abigail-keenan-17655.jpg",2048,1365,false],"thumbnail":["https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2017\/07\/abigail-keenan-17655-150x150.jpg",150,150,true],"medium":["https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2017\/07\/abigail-keenan-17655-300x200.jpg",300,200,true],"medium_large":["https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2017\/07\/abigail-keenan-17655-768x512.jpg",768,512,true],"large":["https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2017\/07\/abigail-keenan-17655-1024x683.jpg",1024,683,true],"1536x1536":["https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2017\/07\/abigail-keenan-17655-1536x1024.jpg",1536,1024,true],"2048x2048":["https:\/\/hbb.dev.reliablepenguin.com\/blog\/wp-content\/uploads\/2017\/07\/abigail-keenan-17655.jpg",2048,1365,false]},"post_excerpt_stackable_v2":"<p>Mistakes to Avoid When Pitching Clients Today, I\u2019m sharing the true story of how I tried to sell to someone who didn\u2019t even want to be&nbsp;coached.&nbsp;In my first year of business, I made one horrible, terrible, no&#8211;good pitch that forever changed my&nbsp;approach to&nbsp;\u201cselling\u201d&nbsp;my services. I beat myself up about it for a week, but as soon as I had the&nbsp;chance to speak with another potential client, I quickly realized how much I had learned from&nbsp;that awful attempt. Because of that initial failure, I now have a process for signing clients that is more enjoyable for&nbsp;both of us! Today, I\u2019m not&hellip;<\/p>\n","category_list_v2":"<a href=\"https:\/\/hbb.dev.reliablepenguin.com\/blog\/category\/business-best-practices\" rel=\"category tag\">Business best practices<\/a>","author_info_v2":{"name":"HoneyBook","url":"https:\/\/hbb.dev.reliablepenguin.com\/blog\/author\/honeybook"},"comments_num_v2":"5 comments","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Sales Pitch Mistakes - What to Avoid When Pitching Clients | HoneyBook<\/title>\n<meta name=\"description\" content=\"Learn about common sales pitch mistakes and what to avoid when pitching clients. 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